Privacy Policy

Last updated: October 22, 2026

Panacea respects your privacy. This Privacy Policy explains what information we collect through panaceany.com, how we use it, and the choices available to you.

Information We Collect

When you contact Panacea, join our mailing list, make a reservation through a linked service, submit a catering or holiday order request, or otherwise interact with our website, you may provide information such as your name, email address, telephone number, pickup time, order selections, dietary or order notes, and other information you choose to submit.

Our website may also collect limited technical information needed to operate, secure, and improve the site, such as browser type, device information, IP address, referring pages, and cookie or similar technical data.

How We Use Information

We use information you provide to respond to inquiries, process and manage order requests, coordinate pickups, communicate about reservations or events, send requested updates, prevent spam or abuse, maintain business records, and operate and improve our website and services.

Orders and Payments

Submitting an order form does not by itself complete a purchase. When applicable, Panacea may send you a separate payment link after reviewing your order. Payment processing is handled by third-party payment providers, such as Stripe. Panacea does not use this website to store your full payment-card details.

Service Providers

We may use trusted service providers to operate parts of our website and business communications, including website hosting and WordPress services, Google Workspace services, email delivery tools, form and spreadsheet integrations, payment processors, reservation platforms, online ordering platforms, and similar business services. These providers may process information only as needed to provide their services to us or to you.

Cookies and Similar Technologies

Our site may use cookies and similar technologies that are necessary for site functionality, security, performance, and embedded or third-party services. Your browser settings may allow you to limit or block cookies, although some site features may not function as intended.

Information Sharing

We do not sell your personal information. We may share information with service providers as needed to operate the website, fulfill your request, process a payment, comply with law, protect our rights or customers, or complete a business transaction involving Panacea.

Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described above, maintain business and tax records, resolve disputes, prevent fraud or abuse, and comply with legal obligations.

Your Choices

You may contact us to ask about personal information you have submitted through our website or to request that we correct or delete information where appropriate. Marketing emails, when sent, will include an available unsubscribe method.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.

Changes to This Policy

We may update this Privacy Policy from time to time. The date above will reflect the most recent revision.

Contact

Questions about this Privacy Policy may be sent to khendum@panaceany.com.