Terms of Service

Terms of Service

Last updated: October 22, 2026

These Terms of Service apply to your use of panaceany.com and to requests submitted through Panacea’s website. By using the site, you agree to these terms.

Website Information

We try to keep menus, pricing, availability, hours, event details, and other information accurate and current. Restaurant offerings and availability may change, and information displayed on the website may be updated without notice.

Order Requests

Submitting a website order form is an order request, not a completed or confirmed purchase. An order is confirmed only after Panacea accepts the request and, when payment is required, you receive and complete the payment process provided by Panacea.

Items, quantities, pickup windows, deadlines, and pricing are subject to availability and to the terms shown on the applicable order page. If an item becomes unavailable or an order cannot be fulfilled as requested, Panacea may contact you to discuss alternatives or cancel the affected request.

Payments

When payment is required, Panacea may use a third-party payment processor such as Stripe. Your use of a third-party payment service is also subject to that provider’s applicable terms and privacy practices.

Cancellations, Changes, and Refunds

Cancellation, modification, and refund eligibility may vary by order, event, holiday, or service. Any specific cutoff, cancellation, deposit, or refund terms presented with an order or communicated in your confirmation will control for that transaction.

Pickup and Fulfillment

You are responsible for providing accurate contact and pickup information and for collecting your order during the confirmed pickup window. Please contact Panacea as soon as possible if your plans change.

Allergies and Dietary Requests

Please communicate allergies and dietary restrictions directly to Panacea when ordering. Although we take food-safety concerns seriously, our kitchen handles multiple ingredients and allergens, and we cannot guarantee that any item is completely free from cross-contact unless we expressly confirm otherwise.

Third-Party Services and Links

Our website may link to or use services operated by third parties, including reservation, online ordering, payment, email, mapping, or social-media services. Panacea is not responsible for the content, availability, or independent practices of third-party websites or services.

Acceptable Use

You may not misuse the website, interfere with its operation, attempt unauthorized access, submit fraudulent information, or use the site in a way that violates applicable law or the rights of others.

Intellectual Property

Unless otherwise stated, the text, branding, menus, photographs, graphics, and other original content on this website are owned by or licensed to Panacea and may not be reproduced or used commercially without permission.

Disclaimers

The website is provided on an “as available” basis. To the extent permitted by law, Panacea does not warrant that the site will always be uninterrupted or error-free. Nothing in these Terms limits rights that cannot legally be limited or waived.

Changes to These Terms

We may update these Terms from time to time. The date above will reflect the most recent revision. Continued use of the site after an update means the revised Terms apply to future use.

Contact

Questions about these Terms may be sent to khendum@panaceany.com.